top of page

FROZEN SHOULDER and other shoulder complaints.

We have specially designed a fast track pathway for the treatment and rehabilitation of FROZEN SHOULDER. Our team of specialists are here to get you better fast.

Physical Therapy

Initial Consultation:

Structured Shoulder Relief Session:

In this session you'll discover what's causing your shoulder pain. In a lot of cases people who think they have Frozen Shoulder actually have a different type of condition. We need to be clear what the underlying cause is to formulate the correct treatment and rehabilitation plan for you. If we diagnose a Frozen Shoulder we will then explain the pathways available for you. 
Providing we are confident our treatment will help, in this session you will:
  • Learn the most important self-management techniques to help ease the shoulder discomfort and how to apply them.
  • Receive a personalised plan to help you get pain free fast
  • Receive a specialist treatment from our practitioner to help you gain relief and end your frustrating battle with shoulder pain.
  • Leave with clarity and certainty about how you can get back to health quickly.
Occasionally we need to refer patients back to the GP for further investigations or tests. If we feel this is appropriate we will explain why. Depending on the reason for the referral treatment can usually be continued along side additional investigations.
If you decide you would like to continue treatment with us we then have 2 options for your convenience. If a different pathway is required we will advise accordingly. Our Defrost Programme is suitable for most shoulder conditions. For more information please see below:

Defrost Programme Treatment Options

Chiropractor at Work


Individual sessions with one of our specialist practitioners offering treatment, shockwave therapy and rehabilitation.


Physical Therapy


The same specialist treatment and rehabilitation advice as the bronze option, but a more cost effective route. Sessions are prepaid in blocks of 3 making a saving of £10.00 per session

£150 for x3 sessions.

Saving £10 per session.

What is Frozen Shoulder?

Frozen Shoulder

There are many reasons for shoulder pain:

  • Frozen Shoulder

  • Impingement Syndrome

  • Painful Arc Syndrome

  • Rotator Cuff strains and tears

  • Arthritic shoulder

Many of these conditions have a similar pain pattern. We can help you to accurately diagnose your condition and advise you on on whether Osteopathic treatment and exercises are appropriate in your case.

At HCL in both our Needham Market clinic and Woolpit clinic, we use the Neil-Asher defrost programme for treating frozen shoulders. This is a non invasive way of treating this painful condition that reduces pain and increases movement without forcing the shoulder joint. In addition to this we also use clinically proven shockwave therapy where appropriate. 

A study at Addenbrooks Hospital showed this technique to have an 85% success rate in reducing pain and increasing movement in this debilitating condition.


What Is a Frozen Shoulder?

Frozen shoulder or adhesive capsulitis is a debilitating condition which can come on for little or no reason. The shoulder joint stiffens and becomes extremely painful. It affects between 2 and 5 % of the population. It tends to affect people mostly between the ages of 40 and 60. About 12% of people will have it in both shoulders. It is more likely to occur if you are diabetic and can sometimes occur after surgical treatment for breast cancer.


Frozen Shoulder usually passes through 3 stages:

  • Phase 1

The freezing stage which is very painful both in the day and at night time therefore disturbing sleep. Pain can be deep in the shoulder or on the outer arm and often there is a catching sensation on certain movements.

Alongside the pain the shoulder becomes stiffer. This may last from 3 to 8 months.

  • Phase 2

The frozen stage where the pain is still present but usually a little less intense but the shoulder is now very restricted. So much so that personal hygiene and hair care can become a real chore. This stage may last from 4 to 12 months.

  • Phase 3

The thawing stage when movement is regained although not always to its previous level and the pain is diminished. This may last from 4 to 12 months.


How does the Neil Asher technique work?

Our shoulder joints rely on smooth co-ordinated movements between several muscle groups. With a frozen shoulder there is a mass of inflammation in the joint capsule and around the biceps tendon.

This technique ‘fools’ the body/brain into healing itself by addressing the two main components of the problem – pain and stiffness.

Initially the technique aims to significantly reduce the pain, by treating the swelling around various shoulder tendons (especially the biceps tendon).

Following this, the technique moves on to improve the range of shoulder motion by stimulating a unique sequence of reflexes hidden within the muscles. By using a series of massage and joint movements that trigger reflex responses in a specific order to give the brain feedback to reset the signals to the shoulder muscles to allow them to co-ordinate and function more normally again.


How does it differ from conventional treatments?

Conventional treatment is usually anti inflammatories, physical therapy to decrease muscle spasm and trying to push the shoulder into a greater range of movement. The next step is cortisone injections and if this fails in persistent cases manipulation under anaesthetic may be suggested. This is not always successful and is usually a last resort.

We do not force the arm; instead you keep it still whilst we apply the pressure, our treatment can still be painful, especially in the early freezing phase, but it is no worse than the pain of the frozen shoulder. Depending how long you have had the problem and which phase you are in, results can be seen in as few as 4 sessions (range 4 –13). The results can be dramatic and fast and the method is ‘totally natural’.

We believe it should be the first line of treatment before injections and or surgery.



We normally require a full hour for your first consultation. At each visit we take measurements of your range of movement so that we can assess your progress accurately.

A large part of the healing process is ensuring that you do the correct movements and exercises for the stage that you are in. We will advise you on what to do when.

For more information see or call one of our clinics to speak directly to a practitioner.

Frozen Shoulder usually passes through 3 stages
How does Neil Asher technique work
How does it differ from conventional techniques
bottom of page